Cancellation Policy:

G Creation Kaushambi has always prioritized customer satisfaction, with this view our cancellation policy is simple and convenient.
How do I cancel an order on gcreationkaushambi.com?
If you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

• If you cancel your order before your product has shipped, we will refund the entire amount.
• We will not take cancellation request once the product has been shipped.

Return Policy:

In case you wish to return the product, please send us an email request with your order number on info@gcreationkaushambi.com stating the return reason within 7 days from the date of receipt of the product. We will arrange for a reverse pickup at no extra cost.

After receiving the returned product, we will provide you with a credit note amounting to the value of your returned order excluding any shipping cost paid by you at the time of placing an order.

You can use the store credit note within 90 days for any product listed on our website.

We click photos of the product giving you the actual picture of colour, design and quality. However, there are times when the camera lens cannot match the perspective of an eye and thus slight colour difference seen in the product is unavoidable. Some products and colours also tend to look slightly brighter in photos as the camera lens always highlights certain colours more.

Also, our products are truly handcrafted and hand made. Slight irregularities in motifs, texture, and colour are a part and parcel of handcrafted products and lend character to them. Please also understand that, unlike chemical dyed and digitally printed products, handcrafted products are not mass manufactured but made in batches. Thus slight variation in colour, shade, the motif in each batch produced is natural due to the human involvement in the process.

However, if the product has a genuine quality/manufacturing defect then we are open to extending a full refund or re-fulfilling your order.

Refund Policy:

Refund will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.